PRIVACY · DATA HANDLING
Evidence matters.
So does privacy.
We request only the information needed to review an inquiry, and confidential project materials require a separate, authorized process.
Who operates the service
Meta Guide is the product offered through MetaTropolous.com. The contracting legal operator and its applicable contact information will be identified in an accepted service proposal or invoice. Requests about website data can be sent through the public inquiry form.
Information submitted
Our inquiry form asks for your name, email address, optional business or organization, application of interest and a short description of your question. We receive information you choose to enter. Do not include passwords, access tokens, proprietary code, sensitive personal data, or regulated customer records in this form.
Why we use it
We use inquiry information to assess a potential project, reply to your questions, define scope and, if you approve an engagement, manage related communications and records. We do not treat an inquiry as consent to unrelated marketing or an automatic service purchase.
Service providers
The site is hosted by Netlify, which processes inquiry submissions and service logs. Customer-specific invoices and payment processing, when used, are handled by Stripe under its separate terms and privacy practices. We do not operate our own payment-card collection form. These providers may process data as described in their applicable notices.
Payment information
For an approved engagement, you may be directed to a Stripe-hosted invoice or payment page. Your card number is entered with Stripe, not into MetaTropolous.com. Invoice and transaction records may contain contact, billing and transaction details necessary to administer payments.
Storage, retention and security
Submissions and related notifications may be stored in the configured Netlify account and the recipient mailbox. We aim to restrict access to people handling the inquiry and retain information only while reasonably needed for the purpose, recordkeeping, disputes and applicable obligations. A specific automated deletion schedule has not been represented as implemented. No website or email system can be guaranteed risk-free.
Website logs and third-party technology
The current public site does not intentionally include advertising trackers or a custom analytics script. Hosting infrastructure and external services may nonetheless generate technical logs or use their own security, operational cookies or similar mechanisms. Do not assume a complete absence of all provider-side logging.
Requests and corrections
To request a copy of, correction to, or deletion of information you submitted, use Start an inquiry and begin your message with “Privacy request.” Do not submit additional sensitive documents through the form. We will assess requests under applicable law and provider capabilities and may need to verify that the request relates to your information.
Updates and limits
We may update this notice as the services, service providers or legal requirements change. Additional contractual privacy and confidentiality measures must be documented before an investigation involving sensitive repositories, client information or regulated data begins. Service terms and cancellation policy provide related information.
Last updated: November 14, 2026 · This notice does not claim certification of compliance with every jurisdiction's requirements.